Contact Details

Name: Laura Ellis (referred to as "the writer" below)

Address: 79 Rossington Street, Manchester, M40 1PG

Email address: laura@laura-ellis.com

Phone number: 07548949518

Ownership of Content

The intellectual property of all content belongs to the client after receipt. Once you receive it, you can do with it what you wish, including publishing, making changes, repurposing, etc. This does not apply if the order is cancelled after the client has received the content. If the contract is cancelled and a refund issued, the intellectual property remains with the writer.

Editing of Content

Clients can request an unlimited number of edits or changes up to the point that the final content has been approved (you can't approve it and then ask for more edits later), or seven (7) days after the content has been emailed to the client, whichever comes first.

Payment, Cancellation and Refunds

Immediate payment is made by card using Stripe when ordering content. Clients will be emailed a receipt for their order. The order will then be manually confirmed again, by email, by the writer.

You may cancel your order any time before the delivery of your content. This is three (3) working days (Monday to Friday) after the order is personally confirmed by the writer for content up to 1,000 words in length, and five (5) working days for content over 1,000 words and up to 2,000 words in length, plusĀ  1 working day for each 1,000 words over 2,000. As the contract to fulfil the service begins as soon as the order has been confirmed by the writer, you waive your right to the standard 14-day cancellation period allowed by the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. You may be asked to pay for work already completed at the time of your cancellation.

You are also entitled to a refund if you do not receive your content within the agreed time or if you are dissatisfied with the content received. A refund will result in the revocation of access to the content and you will no longer have the right to use it in any way.

The writer also reserves the right to cancel any orders relating to illegal activity or offensive content, or any orders that are in any way objectionable, at the writer's discretion. The writer does not accept orders relating to adult content, gambling, payday loans, or alternative medicine - this list is not exhaustive. All cancelled orders will be refunded immediately.

Content Delivery

Completed content is delivered as a Google Doc - an online document similar to a Word document. You can download or copy the content, as well as leave comments to request any edits. You will have full access to this document, allowing you to share or make edits, unless and until a refund is requested, at which point access will be revoked.